How an Improved Food Service Creates a Better Life Quality for Elderly People

Design Tool : Ethnography in Social Services

We find the ethnographic focus of design thinking to be especially powerful in the social services sector. Despite the best intentions, when leaders of agencies that serve the indigent or the elderly base solutions on their own
views of the needs and wants of those clients, the quality of the solutions suffers. We simply cannot be sure that we understand the details of their lives, when we don’t observe
and ask
.

稿源:This is Design Thinking (源链) | 关于 | 阅读提示

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